Uc software matrix for vvx phones phones polycom support center. Polycom uc software support center polycom support. Polycom realpresence desktop free version download for pc. This pc software is developed for windows xpvista7810 environment, 32bit version. Genesys sells some of the managed phone models that we support as noted in the matrix. Polycom ip 331 soundpoint with cucm cisco community. Polycom business voip solutions voip phone systems. Software release matrix for polycom soundstation ip, soundpoint ip and vvx obi edition phones. View online or download polycom soundstructure c8 design manual, hardware installation manual, application note. This release includes some minor enhancements alongside a few major changes in look and behavior. If compatibility guide does not open automatically, click button to open in new window. Polycom uc software provisions polycom phones and configures the settings and features to work on the phones. Polycom cx300 r2 usb phonethe cx300 is a device with known.
Vidyo compatibility matrix for onpremises vidyocloud support. Phones and devices for skype for business microsoft docs. Forbes takes privacy seriously and is committed to transparency. How to upload firmware to a polycom unit voip insider. Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience. Our uc software and awardwinning product design are compatible with the. Polycom immersive telepresence itp deployment guide. Polycom vvx business ip phones with skype for business user guide 5. The end point must have polycom distributed media application 7000 configured. Polycom realpresence immersive studio provides a specially designed environment where every detail is perfected to create a visual, audio and content sharing experience that is so real, you forget about the technology and focus only on the objective and content of your meeting. The vidyo compatibility matrix is subordinate to the vidyo software maintenance policy. Webex video supports most relevant standardsbased systems, software, and infrastructure.
Polycom cannot guarantee that code changes by the switch vendors for switches listed in this document will conform to our specifications and therefore cannot guarantee continued software compatibility with later versions than those listed in this document. Therefore, when a pair of releases are listed in this document as compatible, but one or both of those releases are no longer maintained according to the vidyo software maintenance policy, bug fixing will not be done on those releases. Using the web configuration utility browse to the utilities software upgrade menu and make sure that polycom hosted server is selected as the server type. Polycom phones and microsoft teams frequently asked questions. Apr 29, 2018 this phone must have access to the internet in order to connect to the public hosted polycom update server and perform the update described in this section. Refer to the current polycom interoperability matrix to match polycom devices with the latest software release. Page 9 3 must use polycom handset software version 117. To find all polycom partner solutions and more information on solutions with this polycom partner, see polycom global strategic partner solutions. Use the following matrix to quickly view the differences in the polycom soundstation conference phone range. Today, however, the juggernauts of the market, such as cisco and polycom. Polycom usbconnected devices can work with microsoft teams as follows.
For additional assistance with updating phones the following articles are provided as references. Microsoft has tested and certified ip phones through our certification programs, which reflect an evolution from the previous basic interop compatibility compatible with lync to increasingly higher quality bars, including metrics targeting higher reliability. Release notes for polycom cx5100 and cx5500 unified. Polycom recommends that you upgrade all of your polycom systems with the latest software versions.
Is there any free client ipbased video conferencing software. This document is updated as additional systems and software are tested. It will just take a little time, some elbow grease and some hardware. Understanding uc software versions to understand which version of uc software can be used with polycom phones, and for access to major supporting documentation for each uc software version, use the sipuc software downloads matrix. The problem im having is that cucm is configured and the phone works fine but i cant dial extensions.
For some of you this will be a repetitive read, if you have done this before, but for those just starting out in the industry, or just wanting to learn some new information on voip, then this is for you. Latest polycom uc software release polycom support. The following table lists the software and system releases that were tested for interoperability with the latest webex video release. With polycom, people meet facetoface without being in the same place to more effectively communicate, solve and create. If you are a cloudonly customer, this compatibility matrix does not pertain to you because vidyo will upgrade software as needed and ensure that crossproduct compatibility is maintained. Release, release notes, ip301, ip320330, ip3231, ip335, ip430, ip450. The polycom vvx 150 business ip phone is a high quality, twoline, ip phone that delivers reliable performance and an enterprise grade sound quality. This release supersedes all previous avaya 1692 ip conference phone h. Please let us know if your phonesystem is not listed in the compatibility guide. System requirements and compatibility matrix for the cisco. Our uc software and awardwinning product design are compatible with the broadest range. Better together over ethernet connector btoe application support matrix.
Specify whether the update package is located on the polycom hosted server or on a location you specify, and click update now. Polycom cx8000 for microsoft skype for business release. Polycom profiled uc software features polycom support. If you require further assistance please call our team on 0844 842 6664. Headsets headsets for desk phones our virtual office mobile and virtual office desktop softphones will work with any sound device connected to your desktop or mobile. Contact us to find out the current pricing and availability. Use this matrix to quickly and visually compare the various differences in the polycom cx series. Polycom follows industry standard practices regarding support of software for discontinued end of life eol products. Find the right headset for your device with the jabra. The release notes should usually list any tested compatibility and to my knowledge bluejeans has not been officially tested yet. Sep 25, 2015 system requirements and compatibility matrix for the cisco telepresence exchange system revised september 25, 2015 this document summarizes the required hardware and minimum software releases that the cisco telepresence exchange system solution requires, as well as compatibility information for the integration of the cisco telepresence exchange. For information about itp software and hardware compatibility for software versions newer than 3. The polycom touch control must run a software version that is compatible with the software version on the realpresence group series system it is recommended that you install the latest compatible polycom touch control software for any given realpresence group series system software version.
Youll also find detailed support documentation on provisioning the phones and configuring phone features and settings. Polycom uc software for vvx business media, vvx business ip phones and. This file describes the contents of the march 2012 generally available software distribution package. These models need to be running uc software version 4. Polycom cx5100 and cx5500 unified conference stations for microsoft lyncrelease notes version 1. The file size of the latest installation package available is 16. Uc software release matrix for polycom vvx phones, soundstation ip. The polycom vvx 101 is a oneline sip phone for a home office or sharedcommon areas delivering enterprise grade sound quality. When checking for software updates, the polycom touch control first checks for the presence of a usb. Polycom touch control hdx ptc versions are paried with the same release as hdx version itp follows the same versioning as hdx v8. Polycom recommends that you upgrade your polycom devices with the latest software versions, as compatibility issues may already have been addressed by software updates. Our uc software and awardwinning product design are compatible with the broadest range of call control platforms, and provide you with highly robust provisioning capabilities employing the broadest sip feature set. Any compatibility issues may already have been addressed by software updates. Although the hdx will connect at the highest available call speed the actual bandwidth used is much lower once the media is negotiated.
I can call outside and inside numbers using the full number i. Polycom uc software is the telecommunications industrys most powerful and flexible sip software for voipenabled devices. Polycom voxboxpolycom voxbox, as well as the plantronics calisto 7200, are currently listed as microsoft teams devices in the microsoft teams device online catalog. The 3cx guys say that polycom is lacking stun support in their firmware. The program lies within communication tools, more precisely instant messaging.
Todays discussion will be on polycom and how to upload the latest firmware. Unlike similar proprietary applications, realpresence desktop is standards based and extends your organizations existing videoenabled network, giving end users the same high quality experience from. Software release matrix for polycom vvx, soundstructure, obi edition phones. Release, release notes, vvx 101, vvx 150, vvx 201, vvx. Vidyo compatibility matrix for onpremises vidyocloud. Supported polycom firmware 3cx software based voip ip. However, i have had polycoms working as externals connected to linux sip pbx without issue, so i think there could be more 3cx work done to make things work since who know if polycom will ever add stun.
Polycom realpresence desktop is an easytouse video collaboration app that provides hd quality audio, video and content sharing for pc users. Accordingly, this matrix lists the two most recent code versions. Software release matrix for polycom soundstation ip, soundpoint ip and vvx obi edition. Support matrix support matrix endpoint software version registration protocol transport polycom trio. Cisco telepresence system software version compatibility and.
Polycom web configuration utility user guide uc software 4. What sip or uc software version or bootrom version is supported by my phone. Polycom better together over ethernet connector btoe application support matrix. Use the uc software resource center to find uc software downloads and support documentation. Go to polycom service policies to find the current interoperability matrix. Polycom uc software deployment guide with microsoft lync server and skype for business 5.
You can execute polycom realpresence desktop on windows xp7810 32bit. If you look at the call information on the hdx you will see that the reported call speed will be high e. From within that matrix you can also get the hyperlink covering all the vvx models. I would definitely check out no software to install. When a manufacturer releases new code, the new version is added to the matrix and older versions are removed. Use this matrix to find details about the phones that purecloud supports. For product support and warrantyrelated questions, visit our support pages where you can find user manuals, faqs, videos, contact information and more. The vidyo compatibility matrix is for vidyo customers who have an onpremises installation of vidyo products. Please check here 8x8 recommends choosing a headset known for exceptional quality. Sep 09, 2010 i would definitely check out no software to install. May 03, 2012 forbes takes privacy seriously and is committed to transparency.
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